Nelson Cruz & Associates, LLC is the go-to firm for results-oriented, comprehensive accounts portfolio management and consumer service solutions.  Nelson Cruz & Associates connects with our clients to resolve any challenges, and deliver successful results.

Our extensive third-party collections experience providing successful and comprehensive services encompassing primary, secondary, and tertiary accounts.  While abiding by the Fair Debt Collection Practices Act (FDCPA), Fair Credit Reporting Act (FCRA), Telephone Consumer Protection Act (TCPA).

While results define us, we hold ourselves to a higher standard and level of accountability when managing your portfolio.  With this in mind, we offer customized business solutions for every client.  Nelson Cruz & Associates is very dedicated in providing the best results for our clients.  Dedicating ourselves to a work ethic that is positive, ethical and lawful.  Our positive collections approach has made us a proven collection industry leader.

Nelson Cruz & Associates is equipped to provide your management and staff with superior service that surpasses all compliance requirements and delivers top debt recovery performance.  We are a motivated team of collection professionals who continually strive to redefine our success by our resolute commitment to meeting or exceeding the expectations of our diverse client base in the field of portfolio management.

  • Honesty and integrity are paramount
  • Protecting client’s image and brand
  • “Positive Collections” is a core value.  We protect the dignity of every consumer.